Dingo is an app designed for free HD-quality calls to other Dingo users,
as well as for low-cost calls to any other telephone numbers worldwide (such calls can
be made from the app directly to a telephone number via the IP telephone line). Any kind
of the Internet-connection is suitable for Dingo, whether it is WiFi, 3G or 4G/LTE. Your
mobile network provider cannot charge you for the calls made via this app.
You telephone number is always displayed at the screens of those who you are
calling to via Dingo. Your friends and family will always know who is calling them &
they will be able to call you back. Your friends and family will always know who is calling
them and will even be able to call you back.
All the calls made from Dingo app to Dingo app are free.*
*In case you use the mobile Internet, your network provider may charge you
for the data transmission.
Dingo supports a clear per-minute rate only, you can see the tariff prior
to making a call to mobile & landline phones. There are no hidden charges or connection
charges in Dingo.
* In case you use the mobile Internet, your network provider may charge you
for the data transmission.
Dingo works on the following devices:
• iPhone® 4 and above (iOS 8.0 and above);
In order to have an opportunity of using the funds from your account on
other device, enter into the account with your old phone number.
You will need to put your old SIM-card into your new device or have the old
device with the old sim card with you to successfully log in & verify your phone number.
Echoing appears because the telephone’s microphone catches the sound from its speakers. If people you talk to complain about echoing during the call (can hear their own voices), the problem is likely to come from your device. We recommend lowering the microphone’s sensitivity and the speakers’ volume on your device.
Choose the section Support in Profile menu and choose & describe the type of problem you have faced with.
Dingo never keeps any bank card data – this information stays into the payment processing system only. For your convenience, we have created an option of saving the card data for subsequent payments. If you choose to use it, you won’t have to enter the details again for every new payment.
In order to download Dingo app, you need to go to AppStore, find our app, accept terms & conditions of use and click on “download”.
If you are struggling with installing the app, there might be several
potential reasons:
1. You have downloaded the app from side resources, which cannot guarantee its working
ability.
2. You iOS version is outdated and doesn’t support the app anymore.
In order to get registered via the app, open it on your device. As soon as it opens, it will automatically offer you to go on with a registration. Enter your phone number after «+», and you will receive SMS code for the registration confirmation.
If the confirmation code does not come upon your registration via the
app, make sure that you have not been registered at our service previously.
If it is your first registration, the SMS should come within 3 minutes. In case
it didn’t come, wait for a bit and repeat the registration process.
You can use any mobile numbers for your registration. The registration process is carried out directly via your mobile phone, and you receive the SMS with a confirmation code on your number, so landline phones are not suitable for the registration purpose.
1. Open the app and click on «Balance» in the section «Profile».
2. Enter the amount required and click on «Top Up».
3. Enter your bank card details in the window popped up and complete the payment.
Currently, the app’s balance can be topped up with the bank card (Visa, MasterCard, Maestro, МИР). There will be more options available in the future – follow our news!
Don’t worry, if the money did not come to your account upon topping up procedure, it is certainly coming a bit later. The delays may be related to several causes, including an unstable bank operation.
In order to find out whether a contact from your contact list is registered with Dingo, you need to go to the section “Contacts” and find the contact you are interested in – there will be the app’s icon next to his / her name if yes.
1. Click on the icon «+Add Number» in the section «Keypad».
2. Find the contact you need in your contact list and click on it.
3. You will receive the SMS with a landline number – link – (which you can call to reach
a landline user who doesn’t have the Internet access, according to our rates) within 3
minutes.
In order to solve this problem, try to close the program and remove it from working apps. If it didn’t help, wait for the app to update your contact list automatically.
In order to invite a friend, acquaintance or family member into Dingo, just open the app, go to the section “contacts” and click on the icon «+». A number of apps through which you can send an invitation will appear.
• See the history of your inbound & outbound calls.
• See a detailed information on each all.
• Call back or message straight from “the history of calls” page in the
section “Recent”.
In order to make cheap international calls via the app, you need to open
the app, go to the section «Keypad», enter the number you would like to call and click
on “Call”
Please bear in mind that when you enter the number, the program automatically
calculates the tariff per minute, in accordance with our rates, which you can get
familiarized with at the section “Tariffs”.
You can make free international calls, provided that the call is made via
the link. The calls via the link are not made via the app, these ones are ordinary calls
on the local (landline) number.
You can also make free international calls via Dingo, from the app to the app,
provided that you have the Internet access.
Due to Dingo app, you can easily call each other, provided that you have
the Internet access. The rate of your calls depends on your network provider and the
Internet’s tariff only.
Call from the app to the app to any country without limits!
If you face with such problem, contact the technical support at first place. It may happen that there are some technical works in progress or some temporary technical issues. Our team will help you to solve this.
Normally, the SMS with a link comes within 3 minutes.
SMS may fail to come due to several causes:
1. Your limit of free link is exceeded.
2. The number has been entered incorrectly when creating the link (the number does
not exist).
3. Technical works in progress (very rare situation).
Don’t waste your time, call straight from your iPhone’s contact list. In order to do so, just go to your contact list, choose the contact you need and click on “call”. The menu, where you will be able to choose an option of calling via Dingo, will appear.
In order to see the tariffs for calling to a certain country via the app, open the app and go to the section «Keypad», then start entering the number after the country’s code. The app will automatically reflect per-minute tariff for this call.
In order to use the service, you won’t need to have any phone cards, we
don’t charge for the use of the service.
The payment is required upon making an international call only. Make sure that
you have sufficient amount on your account and go ahead with calling.
If you have noticed any differences between the tariffs on the site and
in the app, please report it to the technical support, they will solve the issue and let
you know about the correct rates.
The differences might appear due to the fact that we permanently improve our
service and try to make the tariffs for international calls even cheaper.
Dingo enables you to call to more than 200 countries for beneficial prices, both via the app and via the link. You can find the full list of the countries with a convenient search system in the section “Tariffs”.
Cheap calls to anyone & anywhere
